Experian CheetahMail Corporate Privacy Policy
Effective Date: June 1, 2008
Experian CheetahMail offers a diverse range of email-related technology services for our clients. As a member of the Experian corporate family, we are dedicated to a similar set of global information values for our clients and user-recipients of our services. This privacy policy applies to our corporate website, ExperianCheetahMail.com (and CheetahMail.com), and serves as our privacy commitment to our corporate clients.
For user-recipients of Experian CheetahMail services, including all email recipients, please refer to Experian CheetahMail's User Policy Guide.
Corporate Email Client Anti-Spam Policy:
Clients of Experian CheetahMail have agreed to not send unsolicited commercial email through our systems. Any client who violates this agreement is subject to privacy review, services termination and potential legal action.
If you believe you have received an unsolicited commercial email from Experian CheetahMail on behalf of any of our clients, please send an email (preferably with the reported email violation included or attached with the ‘full sender header’) to: abuse@cheetahmail.com
Information Collection & Use
Experian CheetahMail is the sole owner of information collected on this website. We collect information from both business users and user-recipients through a ‘Contact Us’ form such information as name, company, email address, and phone number. We do not sell, rent or share this information with third parties unless it is in cooperation with a law enforcement investigation and we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Experian CheetahMail collects the information and uses it to send only appropriate information to users who request it. If information requested is directed to an Experian-related interest, we may share the information with an appropriate Experian party in order to fulfill the directed request.
Access
For clients of Experian CheetahMail, if your personally identifiable information changes, or if you would like to modify your business contact details, please contact your Customer Support representative or call us at any of the telephone numbers listed on our contacts page.
Website Activity
Experian CheetahMail collects anonymous information about visitors to our website. Information collected includes Internet Protocol (IP) addresses, which help us identify such information as the web pages visited, unique visitations, type of browser used, and other session-based activity. This information is not linked to any personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Experian CheetahMail currently does not use cookies with our website visitors, yet reserves the right to use cookies in the future.
This privacy statement covers the use of cookies by www.experiancheetahmail.com or www.cheetahmail.com and does not refer to cookies enabled through client-access to our software or services nor client-specific applications through other domain names we may host on their behalf. For inquiries regarding client software access or client-specific uses of cookies, please contact privacy@cheetahmail.com
Website Security
Information collected through Experian CheetahMail.com is done via a secure web interface and maintained within a secure operating environment. Our team of security professionals continually monitors our web interface touchpoints and ensures technology updates are made to thwart any attempts for unwanted intrusion.
Experian CheetahMail Client and Business Inquiry Communications
CheetahSpots: CheetahSpots is a monthly newsletter delivered exclusively to clients as an educational resource and product awareness service. Clients can refer subscriptions to any member of their staff to receive this publication. Each newsletter includes a clear option to opt-out of future editions within the footer of the message. In addition, clients can communicate with their account representative to request preference management with their subscriptions to CheetahSpots.
In addition, Experian CheetahMail may occasionally send clients or previous business inquiries email messages with product updates, educational events, or other important business related information. Each email includes an opportunity to unsubscribe from future messaging, or recipients can contact us directly through any of our points of contact listed online or email privacy@cheetahmail.com.
TrustE Certified
Experian CheetahMail is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web sites www.experiancheetahmail.com and www.cheetahmail.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact
privacy@cheetahmail.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should
contact TRUSTe. TRUSTe will then serve as a liaison with us to resolve your concerns.
Links
The Experian CheetahMail website contains links to other sites. Experian CheetahMail is not responsible for the content or privacy practices of these sites. We recommend users read the privacy statements of each linked website.
Notification of Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time. If we make material changes to this statement, we will notify you here and on our “Recent Updates” page.
Experian CheetahMail is a member of the Experian family of companies. For more information on Experian and their related services, please refer to www.experian.com
Please direct any questions or comments regarding our privacy policy or practices to us at:
Experian CheetahMail
Attention: Privacy
29 Broadway
New York, NY 10006
Phone: 212 809-0825
Fax: 212 809-6378
Email: privacy@cheetahmail.com
Or use this online form:
http://www.cheetahmail.com/corp/contact.html
